Branch News
November 12, 2014

MKM Perth’s outstanding customer service

As a company we pride ourselves on giving outstanding customer service to our clients, customers and suppliers, so it’s great to hear positive feedback when we exceed their expectations.

Perth has received a wonderful thank you from one happy customer, Mr Tom Burns, who took the time to write in for a job well done on his house in Crieff from himself and his happy wife!

Mr Burns praised the MKM Perth team, saying: “In my experience people are quick to complain when they are unhappy, but slow to congratulate when a company exceeds expectations.”

“We spoke to Barry Stuart about interior doors for our house and not only was he polite and helpful – that seems to be ‘standard’ at MKM Perth – he went well above and beyond to achieve what we wanted when it appeared it might not be possible.”

A big thank you again to Barry, and all at MKM for a job well done. We would have no hesitation in recommending you to friends and that, in the end, is the best endorsement you can get.”